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PRIVACY POLICY

LAST UPDATED: February 13, 2026

At WEE (“We Envision Everything”), we are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, website, or communication channels. By using our services, you agree to the practices described in this Policy.

This Policy should be read together with any service specific terms and conditions you may receive from us.

Information We Collect

WEE may collect the following categories of information when you engage with our services:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Order details and service preferences
  • Any information you provide through WhatsApp, email, or website forms

b) Usage & Technical Data

  • Device type, browser type, and general technical information
  • IP address and general location (non GPS)
  • Website interaction data (e.g., form submissions)

c) Communications Data

  • Records of messages or inquiries sent via WhatsApp, email, or website forms
  • Notes related to customer support interactions

If you provide information about another person (e.g., a recipient for a delivery), you are responsible for ensuring they are aware that their information is being shared with us.

How We Use Your Information

WEE uses your information to:

  • Process procurement requests and coordinate deliveries
  • Communicate with you regarding orders, updates, or support
  • Provide stationery supply, logistics coordination, and administrative services
  • Improve our services and customer experience
  • Maintain accurate records for operational purposes
  • Comply with legal obligations where required

We do not sell or trade your personal information.

Sharing Information

We may share your information only in the following circumstances:

  • Service partners: Delivery partners, suppliers, or vendors involved in fulfilling your request
  • Technical providers: Platforms that support our website, forms, or communication tools
  • Legal requirements: If required by law, regulation, or lawful request
  • With your consent: When you explicitly authorize us to share information

All partners handling your information are expected to maintain confidentiality and use your data only for the purpose of supporting WEE’s services.

Data Storage & Protection

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes:

  • Restricted access to customer data
  • Secure communication channels
  • Responsible data management practices

While we strive to protect your information, no method of electronic storage or transmission is completely secure.

Data Storage & Protection

We retain your information only as long as necessary to:

  • Provide services
  • Maintain records
  • Comply with legal or operational requirements

When information is no longer needed, we securely delete or anonymize it.

Your Rights

You may request to:

  • Access the information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your information (where applicable)
  • Ask how your information is being used

To exercise these rights, contact us using the details below. We may require verification of identity for certain requests.

Cookies & Website Tracking

Our website may use basic cookies or tracking tools to improve functionality and understand general usage patterns. You may adjust your browser settings to manage or disable cookies, though this may affect certain features.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically.

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